Alanya Water Planet Park Warnings Bad Experiences Opinions Reviews Complaints

  • Item / Content Number : # 1066 26 times viewed.
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    • Alanya, Turkey

Alanya Water Planet Park Warnings Bad Experiences Opinions Reviews Complaints

We booked Water Planet Aqua Park in the UK via Thomson/First Choice, when we recieved our tickets we found that we had book via a company called Atraction World. A mini bus picked us up from our hotel at 9.20 am, the mini bus was full but there were no other people who spoke English including the rep. A couple of miniutes into our journey the Driver pulled over and a man jumped on the bus and came straight to us and demanded 20 euro from us for our meal and drink within the park. We refused to pay any extra as this was included in the cost when booking, he left the bus stating he would check with our booking agents. He never approached anyone else on the bus, just us stating they had paid when they booked!!!

When we arrived at the park the rep held a piece of paper to meet back at the bus at 15.30 and handed everyone, including us a card for a meal and a band for drinks.

The park is very small and attached to an all inclusive hotel. After getting changed we found a sunbed, but found there were not enough rubber rings for everyone and the people with them kept hold of them so we were unable to try out any of the slides. Any attempts to explain to the staff were unsuccessful. It took us 2 hours to find the all inclusive drinks area (despite the park been so small). The meal was not too bad for water park standards.

We had a horrible day... wasting a day of our holiday from our amazing hotel and we are in the process of making a complaint regarding this trip and the other we booked through Attraction World.

We would fully recommend that you avoid this water park and making any bookings with attraction world as we booked 2 trips with them and both demanded more money (we paid the first time).

Published date: July 6, 2018 Modified date: July 1, 2019 Publisher / Viewer : Excursions Tours Trips Booking



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